Business Unit: O&M Agency
Department: Client Services
Location: Cape Town, WC
The Group Account Director is accountable of for managing client engagements including the overall client satisfaction, quality of service, and on-time, on-budget completion of the agency’s services. You will need to effectively manage the account from negotiating statements of work and retainers, making sure work is delivered on budget, and invoicing clients according to the proper terms, with increasing ROI for the agency.
You are responsible for working and building relationships with senior members on the client side and report to the most senior account person (Managing Partner) on the agency side.
As an integrated communications agency, you will need to thoroughly understand the full range of services Ogilvy & Mather offers and be able to work with multiple disciplines across the group to strategically and eloquently solve the client’s business problems.
MINIMUM QUALIFICATIONS & REQUIREMENTS
ABOUT THE UNIT
As one of the largest communications agencies in the country, our aim is to provide clients with the best work and best customer service. The Client Services department is the link between our clients and us, ensuring that we’re providing “first class business in a first class way”.
We partner with our clients and work across Ogilvy & Mather’s integrated offerings to solve their business problems through creative communications strategy. We’re fascinated by how we can bring in specialists from multiple disciplines and constantly thrive on business challenges, ensuring the organic growth and the successful financial running of current agency accounts.
At Ogilvy & Mather, we celebrate diversity for the benefit of both our clients and employees. We are proud to be an equal opportunity employer and we do not discriminate because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression.