Ogilvy South Africa

Senior UX Designer

Job Function

Business Unit: Ogilvy CT
Department: Creative
Location: Cape Town
Type: Permanent
Reports To: Creative Director


  • Investigate, research and evaluate user requirements for cross browser and device channels (including app) and real-world digital interfaces to deliver outstanding user experiences that are intuitive and exhibit exceptional design craft.
  • Collaborate with Strategy, Creative and Development teams to ensure effective, efficient and intuitive roll-out.
  • Partner with Client Service teams, Creative, Clients, Partners and Strategy teams to understand and unpack the client and business problems and resolve with the end-user’s needs and desires.
  • Create functional UX wireframes and prototypes; and illustrate UI with storyboards and process-flows; to “sell-in” intuitive and provable interfaces.
  • Improve existing live UX/UI within the constraints of client CMS environments and our own bespoke-developed solutions.
  • Pro-actively improve your understanding and experience of existing and emerging usability, UX and UI best practice, tools and techniques, and contribute to growing your own and the agency’s digital capabilities. 


  • Plan and implement best practices for UX in interface design, brand ecosystems and optimize user journeys for our client base.
  • Identify and troubleshoot UX issues (such as form completions, responsiveness etc), and comfortably provide and explain the rationale and designs to internal teams and clients.
  • Assist the Client Service and Strategy teams to seek opportunity to grow and service client UX requirements.
  • You will be champion of usability, UX and UI within the digital field, but also in real-world situations and non-digital campaigns.
  • You will add UX and UI expertise to our digital and integrated portfolio of clients, including sites, apps and digital campaigns (web, mobile, social, CRM, search, customer engagement, data- driven).
  • You will demonstrate expertise in online advertising, co-marketing/partnership programs and integrated campaigns. 
  • Strong and effective business professional communication and client presentation skills; preferred previous experience in presenting to clients from an agency perspective. 
  • Confidently partner with creative, technology, analytics and account management to ensure successful projects.
  • Understand and champion the allied disciplines of Creative, Development, Strategy, Data & Analytics and Digital Media. 


  • A portfolio of UX work (UI work may be included), with clear explanation of what your role, deliverables and processes were in each case.
  • 3 years+ experience with wire-framing and/or prototyping tools and software like Axure, Adobe XD, Sketch, Mockplus, Origami etc.
  • 3 years+ experience with design tools like Illustrator, PhotoShop, Creative Studio etc.
  • Demonstrable experience in improving the UX/UI of interface elements like forms, menus, navigation elements, search elements, buttons, tabs, widgets and user-paths.
  • In-depth experience in as many of these areas as possible:
  • UX engagement / tracking tools like HotJar, VisitorAPI, CrazyEgg, Clicktale, Decibel etc
  • Card-sorting, with demonstrable examples.
  • Lab-based UX and usability research with respondents.
  • Survey-based UX and usability research across web- and mobi-sites; apps; paid digital and social campaigns; and standalone.
  • Usability and user-interface design on CMS-based systems.
  • Experience with HTML5 / CSS is a plus.
  • Qualifications in usability and UX courses.
  • Experience in usability factors in human/digital interaction is a plus.
  • Good time-management skills and ability to task across clients and jobs is essential.
  • Strong passion for and knowledge of digital marketing, technology, social platforms, mobile marketing, emerging media and the internet as a whole. Specific consumer engagement strategy experience and data experience would be beneficial. 
  • Proven ability to work under the pressures of an agency environment with fast-paced objectives and multiple client and internal asks.
  • Proven ability to work with a team, but also a self-starting and resourceful independent thinker able to meet agency and client deadlines – and with the ability and skills to earn client and internal team confidence quickly.
  • A UX, usability and digital marketing “x-factor”; something that evidences your love of this unique “mass one-to-one medium” and its advertising and engagement possibilities.

HR Contact | Cape Town


+27 21 467 1000