Group Account Director

Job Function

Business Unit: O&M Agency
Department: Client Services
Location: Cape Town, WC
Type:
Reports To:

The Group Account Director is accountable of for managing client engagements including the overall client satisfaction, quality of service, and on-time, on-budget completion of the agency’s services. You will need to effectively manage the account from negotiating statements of work and retainers, making sure work is delivered on budget, and invoicing clients according to the proper terms, with increasing ROI for the agency.

You are responsible for working and building relationships with senior members on the client side and report to the most senior account person (Managing Partner) on the agency side.

As an integrated communications agency, you will need to thoroughly understand the full range of services Ogilvy & Mather offers and be able to work with multiple disciplines across the group to strategically and 澳门足球博彩_2016奥运会外围赌球最新官方网站【赔率最高】 eloquently solve the client’s business problems.

 

RESPONSIBILITIES

providing innovative solutions to marketing issues.
  • Using agency resources creatively to support client’s business with the ability to lead, guide and manage the entire collaborative team across a number of different disciplines.
  • Ensuring overall quality of work and the financial success on the business.
  • Managing client expectations, objectives, and timelines.
  • Understanding and navigating the agency and client matrix.
  • Building and maintaining successful mid to senior-level relationships at the client and within the agency.
  • Acting as a resource to team members in assessing ideas and directions.
  • Guiding internal/partner teams to deliver integrated solutions from strategy and concept, through to execution, while adequately representing client interests.
  • Although this role will oversee the account team, which includes Account Directors and Account Managers, this role is hands on in terms of completing account administration, briefs and contact reports.
  • Occasional travel and significant time spent onsite with client is expected.
  • MINIMUM QUALIFICATIONS & REQUIREMENTS

    SKILLS

    ABOUT THE UNIT

    As one of the largest communications agencies in the country, our aim is to provide clients with the best work and best customer service. The Client Services department is the link between our clients and us, ensuring that we’re providing “first class business in a first class way”.

    We partner with our clients and work across Ogilvy & Mather’s integrated offerings to solve their business problems through creative communications strategy. We’re fascinated by how we can bring in specialists from multiple disciplines and constantly thrive on business challenges, ensuring the organic growth and the successful financial running of current agency accounts.

    At Ogilvy & Mather, we celebrate diversity for the benefit of both our clients and employees. We are proud to be an equal opportunity employer and we do not discriminate because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression.

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