Account Executive

Job Function

Business Unit: O&M Agency
Department: Client Services
Location: Cape Town, WC
Type: Permanent
Reports To:

The role of an AE is to ensure the routine running of the client account and day-to-day contact with the clients, ensuring that the Agency staff and the client are kept informed of any developments on the account at all times.

Key Tasks and Responsibilities:

Administration

Key Tasks and Responsibilities:

Administration

 

  • Preparation of call reports, status reports and job bags after Client contact.
  • Organises regular internal status meetings and external client meetings.
  • Records all client meetings in accurate contact reports, distributed within 24 hours.
  • Maintains a central filing system for all documents and tapes.
  • Checks the quality of the work leaving the Agency. (Video tapes, proofing documents etc.)
  • Assists the Account Manager in anticipating problems before they arise.
  • Develops a reputation with Client and within the Agency for total reliability.
  • Preparation of studio briefs.
  • Signing off Charge Bags.  Any over/under quotes to be referred to the Account Director with explanations.
  • Assists the Account Director in the preparation of major presentations to Client or internal briefs.

Client

  • Keeps well informed on all aspects of the Client’s business.
  • Ensures that Clients regularly receive competitive information, advertising expenditure and activity.
  • Shows enthusiasm for the Client’s business.
  • Answers all Clients’ queries promptly.
  • Ensures that the Client is satisfied with the services rendered and the work done.
  • Works at establishing a good working relationship.

Creative

  • Demonstrates drive and commitment to produce outstanding advertising.
  • Has well-informed ideas on what makes great advertising.
  • Provides Creative teams with the necessary products/stimulus to assist in the generation of top quality work.
  • Works with the Creative teams to produce the most relevant presentation materials for new work.

Finance

  • Ensuring that the Cost Estimates are prepared and then discussed with the Account Director prior to presenting for Client approval.
  • Reconciles monthly statements against Client’s media and production budgets.  This must include checking tear sheets.
  • Respponsible for budget control over account(s).
  • Checks Clients monthly statement and invoices, and writes the appropriate covering explanatory letter.
  • Ensures that timesheets are always up to date and given to Finance timeously.

Traffic / Production

  • Ensures that the work in progress will meet with the set deadlines.  Controls work in progress through meetings with Traffic together with the Account Director, and prepares a progress report for Client and Agency circulation.
  • Assists the Account Manager in the production of all campaigns.
  • Updates the Traffic Controller as soon as any changes happen to the status of the job.
  • Reviews status of all jobs with Traffic on a weekly basis.
  • Starts jobs as soon as required.
  • Regularly closes jobs that are no longer required.
  • Submits timing plans / estimates to client for approval.
  • Gives clear indication of dates by which work is required.
  • Where possible, gives sufficient time for brief to be worked on to standard timings.
  • Immediately informs client of revisions to timing plans/estimates, supplying and gaining approval of supplementary estimates where necessary.
  • Informs Production Manager of media plan for each job.
  • Gains approval of print advertising from concept to final proof stage.
  • Checks quality of all advertising produced on his/her account (e.g. checks spelling and grammatical accuracy of print advertising).

Planning

  • Has an understanding of the principles of qualitative/quantitative research.
  • Makes a contribution to the writing of insightful, single-minded briefs.
  • In conjunction with the Planner, oversees the production of stimulus material (mood boards, narrative tapes etc) for research.
  • Makes an active contribution to the promotion of Brand Stewardship amongst clients.
  • Can read and interpret quantitative sales/distribution information.

 Media

  • Liaise with the Media department in preparing media plans for the Client.
  • Understands the basic terminology and application of media planning and buying (e.g. TVR, OTS, etc).
  • Keeps Media team informed of developments with creative work, clients budgets, etc.
  • Keeps abreast of developments in all areas of media.

Management

  • Responsible for the execution and implementation of approved campaigns.
  • Delegates effectively to members of their team/other departments.

 

Requirements for the Position:
Education & Experience

 

Outstanding administration skills

Marketing knowledge

Team worker

Good written/verbal communication skills

Good interpersonal skills

Understanding of finance and budget controls

Strong service orientation

At Ogilvy & Mather, we celebrate diversity for the benefit of both our clients and employees. We are proud to be an equal opportunity employer and we do not discriminate because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression.